Before arriving at one of Collective Aid’s locations of operation, you will be asked to sign the following document. Please read it carefully. If any of the following is reason for concern to you, please voice these concerns to our Human Resources Manager immediately. Failing to comply with our volunteering agreement will likely be the reason to cancel any upcoming and/or ongoing volunteering arrangements.
Collective Aid is committed to reviewing this document regularly.
1. Introduction
1.1 This contract must be signed prior to the Volunteer’s arrival at Collective Aid. Failing to comply with the provisions of this contract is grounds for termination and the cancellation of any prior agreed volunteering arrangements.
1.2 The Volunteer is encouraged to read this contract carefully. If any clause is reason for concern then this should be voiced to Collective Aid immediately. Collective Aid is committed to reviewing this document regularly and the date of the last revision can be seen under “version date”.
2. Definitions and Interpretations
2.1 “Collective Aid” is a registered charity in Serbia, Bosnia & Herzegovina and France that provides adaptive and multidisciplinary aid and advocacy across different operational areas. Collective Aid is its own entity and therefore separate from its contractors and volunteers, it is primarily represented and led by a team of contractors.
2.2 “Contractors” are individuals who manage Collective Aid programmes, manage Collective Aid departments or coordinate Collective Aid projects, facilitating the provision of services and continuity of programmes for a contractually agreed fee.
2.3 “Volunteers” are individuals who have donated their time to work with Collective Aid and engage with Collective Aid in providing services without financial compensation.
2.4 “Service Users” are any individuals who engage with any of the services created or facilitated by the work of Collective Aid contractors and volunteers. In the case of Collective Aid, service users are typically refugees, displaced persons, asylum seekers and people on the move.
2.5 “Code of Conduct” is the total set of principles at the core of Collective Aid policies that set the standards for ethical, dignified and professional processes and behaviour.
3. Term
3.1 This contract is valid from__DD.MM.YYYY__.
4. Volunteer Commitment
4.1 By signing this contract the volunteer commits to adopt the following values as a framework for their actions and decisions while working for Collective Aid. The volunteer will abide by the value statement, code of conduct, safeguarding expectations and policies of Collective Aid as stipulated and defined below.
Value Statement
4.2 Value Statement: Collective Aid provides adaptive and multidisciplinary aid to refugees, displaced persons, asylum seekers and people on the move. Collective Aid does so as a non-political, non-religious, voluntary organisation driven by solidarity. Collective Aid delivers humanitarian aid and tells the stories of the people it meets through impartial and well researched standards of safeguarding and professionalism.
Collective Aid operates according to the principle that clear standards of safeguarding and professionalism are fundamental to the ethical operation of a humanitarian organisation. Collective Aid therefore strives for impartiality, precision, integrity, cultural sensitivity, trust, respect, transparency, inclusivity and fairness across all Collective Aid programmes, projects and operations.
4.2.1 “Humanitarian aid” is defined as the summary of efforts that are based on the motivation to save lives and alleviate suffering in a manner that is both sustainable and respectful of personal dignity.
Doing so with impartiality, precision, integrity and cultural sensitivity requires the intention of one’s actions to be unaffected by any assumptions or categorizations such as race, nationality, gender, class, religious and/or political belief.
4.2.2 “Volunteers” are defined as individuals who have donated their time to work with Collective Aid and engage in providing services without financial compensation. Working as a volunteer is an expression of a personal choice to work without any sort of compensation besides the experience that is gained.
4.2.3 “Contractors” are defined as individuals who manage Collective Aid programmes, manage Collective Aid departments or coordinate Collective Aid projects, facilitating the provision of services and continuity of programmes for a contractually agreed fee
4.2.4 The “team” is defined as the combined body of volunteers and contractors who carry out the work of Collective Aid and provide services.
Effective teams mutually promote trust, respect, transparency, inclusivity and fairness, facing challenges collectively, putting personal differences aside and treating others as equally rational agents deserving of respect no matter their opinion or behaviour.
Code of Conduct - Volunteering
4.3 Code of Conduct - Volunteering with Collective Aid: Volunteering with Collective Aid entails receiving, accepting and fulfilling a certain degree of trust and responsibility. This trust and responsibility is twofold, both individual (as a volunteer with a certain degree of independence) as well as collective.
4.3.1 Individual Responsibility: This entails volunteer’s obligation to cater for their own needs. While Collective Aid will do its best to cultivate a supportive environment for its volunteers and pays constant attention as to how to maintain a healthy and welcoming working environment, it ultimately puts the responsibility of preserving personal health and wellbeing on the individual.
4.3.2 Collective Responsibility: This entails volunteer responsibility for the appropriate execution of any tasks they may be given during their stay. While this Code of Conduct acts as a guide as to what Collective Aid deems as “appropriate” behaviour, Collective Aid reserves its right to specify the term more precisely throughout its policies and thereby cancel any volunteering agreement on the grounds of behaviour being deemed “inappropriate”. Volunteers should not take on tasks reaching beyond the scope of their role within Collective Aid.
4.3.3 Safety: Volunteers are responsible for their personal safety. Collective Aid will not be held liable for any losses or damages to volunteers and/or their belongings. Volunteers are only allowed to use equipment they know how to handle safely. If a volunteer feels uncomfortable using any Collective Aid equipment, they are advised to ask a Collective Aid contractor for guidance.
4.3.4 Cleanliness: Volunteers are required to keep work and shared living spaces clean and hygienic. Although designated cleaning schedules are in place, volunteers are asked to clean up after themselves and potentially others.
4.3.5 Animals: Project accommodation is largely subsidised by donors for the sake of human habitation and project continuation. Collective Aid can not justify the use of donor funding to facilitate animals. Furthermore in the history o fCollective Aid the adoption of animals or pets has typically resulted in worse welfare both for the animals and volunteers involved. The project will only grant an animal if a volunteer guarantees responsibility and ensures that they will adopt a given animal once they leave the project.
4.3.6 Arrest Procedures: Collective Aid protocols and policies exist to prevent any law enforcement interactions from escalating to the point of arrest. Collective Aid protocols advise that volunteers should comply with law enforcement wherever there is risk of arrest. Therefore the only context in which a volunteer could be arrested is in the case of arbitrary arrest.
In the event that any volunteer is arbitrarily arrested during the time of their affiliation with Collective Aid, they are encouraged to follow the arrest procedure of the project in which they are operating. The arrest procedures of each project encourages that volunteers call the Programmes Manager as soon as possible, so that the programmes manager can inform emergency contacts, the appropriate embassies and seek support.
Collective Aid is unable to offer legal advice or legal aid in the event that an individual is arbitrarily arrested or detained. In case of arrest Collective Aid has been informed that it is best to follow the directive of respective individual embassies. Collective Aid can provide a contact sheet to affected partners upon request for lawyers and translators.
If a volunteer is arrested or detained because they have broken the law while associated with Collective Aid, then Collective Aid is under no obligation to provide legal assistance, advice or support (Clause 7).
4.3.7 Drugs and Alcohol: It is prohibited to be under the influence of alcohol or drugs when working as a Collective Aid volunteer.
4.3.8 Scheduling: Volunteers must start their timetabled shifts on time. If for some reason a volunteer is unable to do so, they are required to notify the shift leader or one of the contractors as soon as possible. When a volunteer wants to take a day off, or change the specifics of their agreement, they need to indicate so to one of the contractors on their programme.
4.3.9 Identification: Volunteers must carry a means of identification at all times and are asked to inquire with one of the contractors on their programme about what documents local law requires them to present.
4.3.10 Confidentiality: Sensitive information relating to a volunteer’s work at Collective Aid as well as sensitive information regarding other volunteers and any interactions with them must not be shared with third parties. This includes (but is not limited to) information such as the location of Collective Aid’s accommodation and administrative buildings, personal details of its volunteers or contractors and information disclosed to a volunteer in private.
4.3.11 Behaviour towards other Volunteers: Volunteers are expected to be considerate of others. As Collective Aid work can at times be taxing, volunteers are advised to create a welcoming and relaxing environment when staying in Collective Aid accommodation.
Furthermore, it is a shared responsibility of everybody involved with Collective Aid to stay aware of other volunteer’s state of health and wellbeing. Upon observing critical behaviour, incidents or other worrisome circumstances involving a fellow volunteer, it is advised to personally reach out to said volunteer and offer support. While principles of confidentiality must be upheld as far as possible, it is advised to bring problems insufficiently affected by a volunteer’s immediate support to the attention of Collective Aid contractors. All information privately disclosed to a coordinator will remain confidential throughout and after the volunteer placement, unless it cannot safely remain so. This information will then be escalated in order for the necessary action to be taken. Contractors will attempt to protect the identity of the volunteer wherever possible.
4.3.12 Behaviour towards other Stakeholders: Volunteers are expected to respect Collective Aid’s relationships with other stakeholders such as inter alia: local people; other humanitarian organisations; consultants; local civil institutions and so on, and withhold from judging them and/or their practises. If volunteers experience reason for concern regarding other stakeholders they are advised to privately voice this concern to contractors at an appropriate time.
4.3.13 Representation: While volunteering with Collective Aid, volunteers may not take any actions directly involving the public representation of the organisation unless specifically authorised to do so.
It is also important for volunteers to realise the potential for Collective Aid’s work to entail an indirect, representative function of certain issues even when teams are simply providing services, especially when those services involve certain stakeholders. Volunteers need to be aware that the work teams do and the services teams provide are often interpreted in complex and political ways that are outside of Collective Aid’s control, which means volunteers are engaging with and becoming a component of the public perception of Collective Aid services while acting as part of and/or on behalf of Collective Aid.
4.3.14 Briefings, Debriefings and Policies: Volunteers are required to engage with and follow any briefings and debriefings on the details of Collective Aid operations closely, and clearly voice any concerns they might have to contractors. Volunteers are also required to engage proactively and follow all policies as agreed in the Volunteering Agreement. Volunteers are at liberty to ask questions or make suggestions regarding established policies at appropriate times, but the adoption of Collective Aid’s operational standards is expected and paramount at all times.
4.3.15 Sexual Harassment: Collective Aid does not tolerate any form of sexual harassment and teams are committed in providing a safe environment for all volunteers. Collective Aid aims to create a speak-up culture where all team members feel comfortable in raising even the smallest pieces of information even if anonymously.
4.3.16 Equality: Collective Aid values diversity and wishes to make its operations a safe and welcoming space for all, whether for contractors, volunteers or for service users who access Collective Aid services. It is important that volunteers and contractors recognise the complexity of identity as far as possible.
Differences can be visible or invisible, and voiced or unvoiced and different people have different relationships with their identity. Teams must not assume how others will react to issues of identity and Collective Aid entreats all partners to examine the assumptions that they likely hold, with particular consideration towards the role that identity plays in the interactions entailed by this work.
4.3.16.1 LGBTQIA+ Equality: Collective Aid will not tolerate any form of discrimination on the basis of an individual’s sexuality or gender;
4.3.16.2 Racial Equality: Collective Aid will not tolerate any form of discrimination on the basis of an individual’s skin colour, nationality, ethnic origin or national origin, or religious beliefs or traditions;
4.3.16.3 Gender-based Equality: Collective Aid will not tolerate any form of discrimination on the basis of an individual’s gender. Discrimination can include, but is not limited to, harassment or assault, hindering a person’s access to Collective Aid distributions or exploiting their situation, excluding a person from certain tasks, not making reasonable accommodations, making people feel unwelcome, making unwanted advances, making assumptions about a person’s abilities, minimising someone’s experiences, asking inappropriate, unnecessary or unwanted questions, or failing or refusing to recognise someone’s gender.
4.3.17 Reporting: If volunteers experience or are made aware of misconduct, this information must be escalated to the appropriate member of staff (e.g. shift leaders, coordinators). Any allegations towards a volunteer should be escalated appropriately.
4.3.18 Group Chats: For communication, Collective Aid projects use both Whatsapp and Signal group chats. Collective Aid trusts that individuals will keep the contents of messages exchanged on these group chats within the organisation. Each team member should be using the following set up when communicating over Signal: a security pin unique to their Signal account; in the ‘chats’ section ‘chat backups’ should be disabled; should possess all linked devices displayed in the ‘linked devices’ section; in the ‘app security’ section, ‘screen lock’ and ‘screen security’ should be enabled; in the ‘disappearing messages’ section, messages should be set to disappear after a custom time of ‘2 weeks’.
4.3.19 Conflict Management: Collective Aid will address breaches of the code of conduct through the conflict management process outlined in the Conflict Management Policy. Volunteers who would like to understand how Collective Aid approaches disciplinary procedures and conflict mediation are welcome to approach the Human Resources Manager. Collective Aid reserves the right to share the results and details of a conflict management process with partner organisations and use these records to inform future recruitment processes.
Collective Aid will endeavour to provide appropriate warnings proportional to the harm caused by a breach of this contract or the code of conduct and will listen to all involved parties.
Code of Conduct - Safeguarding
4.4 Code of Conduct - Safeguarding at Collective Aid: Safeguarding means protecting a person’s right to live in safety, free from abuse and neglect. This practise comes into play when noticing alarming behaviour hinting at a service user experiencing and/or having experienced neglect or abuse.
4.4.1 Practising Safeguarding: In order to spot signs of neglect or abuse a few indicators should be paid attention to. Behavioural indicators might involve a service user being quiet, withdrawn, secretive, disinterested, distracted, nervous, jumpy, easily agitated, aggressive, loud, challenging and/or out of their usual character. Furthermore there are physical indicators hinting at potential abuse; these include scars, cuts, bruises and wounds. When observing any of these indicators or (other) signs causing concern, this should be escalated to the appropriate team member or contractor.
If service users open up about experiences of neglect, abuse or other harm, it is important to stress that particularly severe concerns will have to be escalated to the appropriate team member and potentially other authorities. Volunteers may offer to listen and show empathy but should refrain from inquiring further into a service user’s story unless trained to do so. In order to ensure a professional response to a service user’s trauma, they should be referred to appropriate third parties.
4.4.2 Basic Expectations of Safeguarding: Collective Aid has a Safeguarding Policy which every person visiting Collective Aid and representing Collective Aid must read and understand. The Safeguarding Policy governs all of Collective Aid standards and it is the foundational policy from which all others arise.
Code of Conduct - Engaging with Service Users
4.5 Code of Conduct - Engaging with Service Users at Collective Aid: Engaging with service users at Collective Aid requires awareness of the following basic principles, context and considerations,
4.5.1 Providing Support and Care: Collective Aid provides adaptive and multidisciplinary aid to service users in the capacities that we are best equipped to do so. This entails catering to both primary physical needs as well as non-primary psychosocial needs.
4.5.2 Dignity: Dignity is an inherent and inalienable human right and it is essential to incorporate this right into every service. It is one of the foundational principles adopted at Collective Aid’s founding, and it is a central value in Collective Aid’s decision making.
4.5.3 Minimising harm: Minimising potential harm on service users is an essential principle of humanitarian aid. This entails staying aware of the context in which aid is being provided as well as upholding procedural standards set in place by the organisation. The process of operating in a way that shields service users from future harm is referred to as safeguarding.
4.5.4 Humanitarian Context: In order to understand (and therefore adopt and follow) Collective Aid protocols and standards, it is essential to reflect on the context of humanitarian aid as most of Collective Aid policies can be traced back to the following three factors as well as expressed values above. It shows both that the complete elimination of potential harm is practically impossible as well as what factors to be aware of to at least minimise negative effects of humanitarian work.
4.5.4.1 Power Imbalance: A person delivering aid e.g. through means of distributing goods gains a certain degree of power over the receiving person who is in need of these goods. This affects and informs the behaviour of both parties involved.
4.5.4.2 Dependency: As aid workers try to cater for specific needs, it is easy for service users to grow dependent on the supply of that which meets these needs. This can be a very obvious thought when it comes to the distribution of services such as tents, shoes or food. This dynamic is complex, and proves a lot more ambiguous when it comes to basic human interactions that might affect psychosocial needs such as the need for social connection or conversation.
4.5.4.3 Sustainability: Following the rationale of humanitarian aid creating dependencies, it is essential to only risk creating dependencies where the organisation has the capacity to continue meeting given needs in the future. While, for example, the sustainable delivery of non-food items (“structural dependencies”) can be planned with relative ease, dependencies relating to a specific volunteer or volunteer attitude (“personal dependencies”) will likely end, which will result in service users being harmed once this volunteer leaves the organisation
4.5.4 Relationships with Service Users: Relationships with service users must remain professional. Romantic and/or sexual relationships are strictly prohibited. It is important to treat any active engagement with service users as a part of the service Collective Aid provides.
Volunteer’s engagement with service users should always spread out over a range of service users. Similarly, volunteers may not arrange to meet with service users outside of the remit of their association and scheduled working hours.
4.5.5 Physical Contact: While engaging with service users it is important to limit physical contact between volunteers and service users to an appropriate level. Physical contact should only be initiated or reciprocated in response to a service user’s needs at the time, for a limited duration and appropriate to their age, gender, ethnicity and background. Physical contact should not occur in a secretive manner, for the gratification of a volunteer or as a result of misused authority. If a volunteer is concerned about the perception of an instance of physical contact (either involving themself or other volunteers) this concern should be escalated to the appropriate member of the team.
This policy is to both respect the personal space of all parties involved as well as to not set up inappropriate expectations. In a similar way, physical contact between volunteers should be kept to a minimum during times where service users are present.
4.5.6 Incidents and Conflicts: While engaging with service users, there is a potential for conflicts and/or other tense incidents to arise. In order to comply with Collective Aid’s expressed values, volunteers must remain neutral and impartial and refrain from engaging in these situations. This includes any attempts to mediate or break up occurring incidents. If a situation grows out of hand, local authorities should be contacted and will handle the situation accordingly.
4.5.7 Social Media: Volunteers are prohibited to connect with service users through social media, messaging applications or any other way of remote communication. This policy applies not only to the time a Volunteer stays with the team but extends beyond their date of departure.
4.5.8 Photography: Taking pictures or videos of and/or with service users is strictly prohibited for reasons of privacy and safeguarding.
4.5.9 Confidentiality of Service Users: Sensitive information relating to service users and any interactions with them must not be shared with third parties. However, if the volunteer believes that certain information may have a negative or harmful impact on the welfare and safety of the service user (or any other party), Collective Aid does ask that they privately disclose this information to their shift leader or the Programmes Manager at an appropriate time.
4.5.10 Advice: Volunteers should refrain from giving any kind of advice to service users unless they have received express training and permission from Collective Aid to do so.
This entails advice regarding a service user’s personal problems as well as legal and medical questions. Collective Aid will do its best to inform its volunteers about local institutions service users can be referred to.
4.5.11 Cultural Sensitivity: In order to engage with service users in a safe and respectful way, it is essential to be aware of cultural differences that may arise during an encounter. In accordance with Collective Aid’s expressed values, volunteers must not judge these differences but approach them with respect.
4.5.12 Professional Appearance: As Collective Aid projects entail volunteers providing a service within fragile political and cultural environments, a professional appearance must be upheld. This involves appropriate clothing (covered shoulders, covered arms and non-revealing) as well as refraining from the use of profanity.
Code of Conduct - Engaging with Minors
4.6 Code of Conduct - Engaging with Minors at Collective Aid: While the above clauses apply at all times, extra attention has to be paid when engaging with minors. Minors face increased levels of vulnerability due to the impact of previous experiences, their levels of dependency, communication needs and/or other issues. It is paramount to demonstrate behaviour ensuring the prevention of impairment of a minor’s health and development, and ensuring they have as much access as possible to safe and effective care that enables children to have optimum life chances and enter adulthood successfully.
4.6.1 Age: A minor is defined as a person under the age of 18. In case there is doubt due to potential discrepancies between the age a person claims to be and the age said person might actually be, said individual should be treated as a minor until an official age assessment proves otherwise.
4.6.2 Physical Contact: Children who have experienced abuse or neglect may seek inappropriate physical contact. Ensuring the adherence to the policies outlined in this document relating to physical contact is therefore a priority for all volunteers working with minors.
4.6.3 Volunteer Presence: Volunteers may only engage with minors while at least one other volunteer is present and within sight. Volunteers should avoid placing themselves in situations that could be interpreted as indecent or misconduct.
4.6.4 Reporting: It is important to escalate any and all concerns a minor might voice no matter the sincerity and/or validity accredited to said concerns by the volunteer.\
5. Collective Aid Commitment
5.1 Collective Aid will work to provide a safe and healthy working environment and accommodation.
5.2 Collective Aid will provide regular feedback and support regarding the conduct of the Volunteer upon request for the duration of this contract.
5.3 Collective Aid will provide access to Collective Aid facilities, including the shared volunteer house and warehouse in the location where the Volunteer is volunteering.
Additional Provisions
6. Rental Agreement
6.1 If the Volunteer is staying at Collective Aid housing at the Serbia Programme, Bosnia & Herzegovina Programme or the Greece Programme, then the Volunteer will be required to pay €5 (600 RSD or 10 KM) per night for the duration of their stay. The Volunteer may optionally pay for the entirety of their stay in advance.
After three months Collective Aid will no longer charge rent to the Volunteer. If the volunteer leaves three months before and returns within one year of their start date, Collective Aid will cover their rent once they have worked a duration of three months in total with Collective Aid. If the Volunteer leaves and returns after one year since their original start date, they will need to work a total of three months from rejoining Collective Aid before Collective Aid will cover their rent.
6.2 If the Volunteer is staying at Collective Aid housing at the France Programme, then the Volunteer is required to pay a contribution of €300 towards the costs related to housing and transporting volunteers. After this initial contribution, Collective Aid will not request a rental payment again unless the Volunteer leaves Collective Aid and returns over a year later.
7. Illegal Activity
7.1 If the Volunteer breaks the law while associated with Collective Aid, then Collective Aid is under no obligation to provide legal assistance or advice. It is up to the discretion of the Programmes Manager at the location where the Volunteer works to decide what would be an appropriate level of support to provide. Any assistance that is provided by Collective Aid contractors will be entirely voluntary on their behalf and will not represent in any way Collective Aid support.
7.2 It is the responsibility of the Volunteer to abide by the laws of the country in which they are volunteering. It is essential to the continuity of Collective Aid that all contractors and volunteers commit to this responsibility and respect the countries and laws within which they operate. Therefore if the Volunteer breaches this commitment then Collective Aid is extremely likely to exercise their right to refuse legal assistance or advice.
8. Concern Reporting
8.1 If the Volunteer experiences an event that they do not feel comfortable reporting while associated with Collective Aid, the Volunteer can anonymously report through the Anonymous Concern Reporting form. Only the Executive Director and Human Resources manager have access to these reports.
8.2 All information privately disclosed through the form will remain confidential throughout and after the term of this contract unless it cannot safely remain private. This information will then be escalated in order for the necessary action to be taken. Contractors will attempt to protect the identity of the Volunteer wherever possible.
9. Opt Out Clauses
9.1 Unlike the clauses given above the Volunteer has the option to opt out of the following clauses. These clauses concern processes that help Collective Aid with the administration and book-keeping of processes, but these are also provisions which Collective Aid recognises that certain individuals may not be comfortable retaining.
9.1.1 Collection, Use and Storage of Personal Data: Collective Aid will collect and store personal data of its volunteers at various stages of their time of involvement. This data includes but is not limited to: a volunteer’s name; age; nationality; passport information; emergency contact; length of stay and travel information. In order to allow Collective Aid to operate and collaborate with different stakeholders effectively and efficiently, a volunteer’s personal data may be shared with stakeholders including but not limited to: local authorities; other humanitarian actors; and various administrative service providers. Furthermore, Collective Aid reserves the right to take, store and share pictures of its volunteers for purposes of documentation as well as communication with the public unless permission is explicitly revoked.
Collective Aid will not request to share the Volunteer’s data without reasonable justification and Collective Aid will not share their data after they have left Collective Aid. However, Collective Aid does reserve the right to share the details of the Volunteer with partner organisations of any conflict and warning processes.
Collective Aid will commit to delete the data of the Volunteer after they have left Collective Aid if and only if they withdraw their consent. Collective Aid will retain any signed contracts or agreements unless they also withdraw their consent for Retention of the signed Volunteering Agreement. If the Volunteer wishes to ask further questions they are welcome to approach the Human Resources manager.
9.1.2 Photography and Media Collection: Collective Aid reserves the right to take, store and share photographs and videos of the Volunteer for purposes of documentation, social media and advocacy. Collective Aid will commit to remove the likeness of the Volunteer from any photographs or videos if and only if they withdraw their consent. If the Volunteer wishes to ask further questions they are welcome to approach the Human Resources manager.
9.1.3 Retention of the signed Volunteering Agreement: Collective Aid reserves the right to retain and store this contract, the signed Volunteering Agreement, after the Volunteer has left Collective Aid. This saves time and administration costs in the event that the Volunteer returns to Collective Aid after they have left. If the Volunteer would like to rejoin Collective Aid after leaving, and Collective Aid retains their previously signed Volunteering Agreement then the Volunteer can rejoin subject to a new onboarding.
Collective Aid will commit to delete only this contract, the signed Volunteering Agreement, if and only if the Volunteer withdraws their consent below. If the Volunteer wishes to ask further questions they are welcome to approach the Human Resources manager.
Termination Considerations
10. Termination
10.1 Collective Aid reserves the right to terminate this contract immediately in the following cases:
10.1.1 The Volunteer fails to abide by the standards, policies, values and expectations of Collective Aid;
10.1.2 The Volunteer commits a material breach of any term of the contract;
10.1.3 The Volunteer fails to address behaviours that have been addressed in formal Conflict Management processes or fails to engage in Conflict Management processes in good faith.
10.2 In the event that Collective Aid decides to exercise the right to immediate termination then this will be subject to the Conflict Management Clause 4.2.19
10.3 The Volunteer reserves the right to terminate this contract at any time. 14
Signature
11. Agreement and Signature
11.1 This contract constitutes the entire agreement between Collective Aid and the Volunteer and supersedes all previous agreements or commitments, whether written or oral, relating to its subject matter. This contract may be updated in the future in which case Collective Aid will keep the Volunteer informed about any and all changes. The Volunteer’s signature retains its validity throughout this process unless the contract is terminated.
11.2 By signing this contract, the Volunteer confirms that they have paid particular attention to reading and understanding; Collective Aid’s Value Statement (Clause 4.2); Code of Conduct - Volunteering with Collective Aid (Clause 4.3); Code of Conduct - Safeguarding at Collective Aid (Clause 4.4); Code of Conduct - Engaging with Service Users at Collective Aid (Clause 4.5); Code of Conduct - Engaging with Minors (Clause 4.6); The Rental Agreement (Clause 6).
11.3 By signing this contract, the Volunteer confirms that they have selected all of the provisions in Clause 9 from which they would like to “Opt out” and they have read, understood and agreed to the provisions that they have decided not to “Opt out” from.
11.4 By signing this contract, the Volunteer confirms that they will abide by and uphold the entirety of the policies of Collective Aid to the best of their knowledge, and confirms they understand that failing to do so at any point grants Collective Aid the right to terminate this contract.